How we look after your information

• Account details: your name, email address and, if you give it, your phone number. If you sign in with Google, we receive your name and email from Google.
• Gifts: the amount, the campaign, the date and the payment reference. Card numbers and M-Pesa PINs go to our payment provider, Paystack, and never reach us.
• Member verification: care leavers who apply for membership or start a campaign give us their date of birth, phone number and photos of their national ID, so we can confirm who they are.
• Applications and messages: what you tell us when you apply to volunteer or mentor, comment on a campaign or contact us.

• to create and secure your account and keep you signed in
• to process gifts, record them against the right campaign and answer questions about them
• to verify members and review campaigns before they are published
• to reply to you, and to follow up on applications you send us

We do not sell your information, and we do not use it for advertising.

• Paystack, to process payments.
• Google, only if you choose to sign in with Google.
• Our hosting and email providers, who store and send data on our behalf.
• Authorities, where Kenyan law requires it.

Identity documents are seen only by the scalA team members who verify memberships, and are never published.

We use one essential cookie to keep you signed in. We do not use advertising cookies, and this site does not track you across other websites.

Campaigns and stories are published only with the written consent of the person they are about, who can choose to use initials or stay anonymous and can withdraw consent at any time. Comments you post on a campaign are public. Your gifts are not published with your name.

We keep information for as long as your account is open and for as long afterwards as the law requires for financial records. You can ask us to show you what we hold about you, correct it, or delete it where we are not required to keep it. You can also complain to the Office of the Data Protection Commissioner.

To make a request, email hello@scala.co.ke or WhatsApp +254 716 913 416.