Terms of use

• Gifts are voluntary donations to the campaign you choose. They are not payment for goods or services.
• 90% of your gift goes to the campaign you choose; 10% covers verifying members, reviewing campaigns and running scalA.
• Payments are processed by Paystack and charged in Kenyan shillings. The checkout shows the exact amount before you pay.
• If you gave by mistake or were charged the wrong amount, contact hello@scala.co.ke as soon as possible and we will look into it.
• We review every campaign before publishing it, but we cannot guarantee that every plan will succeed. See how giving works.

• Only verified scalA members can start a campaign.
• Everything in a campaign must be true, and the money raised must be used for the purpose described.
• scalA may ask for changes, decline a campaign, or take one down if it breaks these terms or our safeguarding policy.

• Keep your sign-in details to yourself, and tell us if you think someone else has used your account.
• Don't post anything abusive, misleading or unlawful, or anything that identifies someone without their consent. We may remove such content and close accounts that break these rules.

Stories, photographs and campaign text belong to the people who shared them and are published with their consent. Please don't reuse them elsewhere without asking us first.

We may update these terms, and the date at the top will change when we do. These terms are governed by the laws of Kenya. Questions: hello@scala.co.ke. See also our privacy policy and safeguarding policy.